About Amy & Ivy
Born and raised in Melbourne, we started Amy & Ivy with one belief — that elegance should feel effortless. Every piece in our boutique is chosen by the two of us, for women who want to look put-together and feel comfortable doing it.
If it still says ‘Add to cart’, your size is still in stock — once it’s gone, it’s gone.
Step into summer mornings where every walk feels like floating on air.
The Elodie is your invitation to long lunches by the harbour, weekend markets, and spontaneous coastal escapes. Imagine slipping into a sandal that moulds to your unique shape, offering cloud-like comfort from sunrise to sunset whilst elevating your warm-weather wardrobe with timeless metallic tones. This is footwear designed for the woman who refuses to choose between style and all-day ease.
Why You'll Love It:
• Custom Nanofoam Comfort: The advanced nanofoam sole adapts to your individual foot shape, delivering personalised support that feels uniquely yours.
• All-Day Wearability: Engineered arch support and enhanced alignment balance your weight naturally, reducing strain through hips, knees and feet even after hours of wear.
• Elegant Low Heel: The subtle lift elongates your silhouette whilst keeping you grounded and comfortable for everything from brunch to evening strolls.
• Versatile Metallic Tones: Lustrous silver and crisp white hues easily transition from casual daywear to polished evening occasions.
From the first step, you'll feel the difference – and wonder how you ever lived without them.
Size Guide
| EU | UK | US | Foot Length (cm) |
|---|---|---|---|
| 35 | 2.5 | 5 | 22.5 |
| 36 | 3 | 5.5 | 23 |
| 37 | 4 | 6 | 23.5 |
| 38 | 5 | 7 | 24 |
| 39 | 6 | 8 | 24.5 |
| 40 | 7 | 9 | 25 |
| 41 | 8 | 10 | 25.5 |
| 42 | 8.5 | 10.5 | 26 |
| 43 | 9 | 11 | 26.5 |
30-Day Return & Refund Period
From the date you receive your order, you have 30 days to request a return. Unfortunately, we are unable to offer refunds after this 30-day period.
Refunds will be issued to the original payment method used for your purchase.
We now offer free shipping on all orders across Australia.
All orders are shipped with Australia Post.
Not the perfect fit? You can return your piece within 30 days of delivery, as long as it's unworn and in its original condition with tags attached.
Simply email support@amyandivy.com with your order number to get started — your satisfaction always comes first.
Born and raised in Melbourne, we started Amy & Ivy with one belief — that elegance should feel effortless. Every piece in our boutique is chosen by the two of us, for women who want to look put-together and feel comfortable doing it.
Yes. Amy & Ivy offers free shipping on all orders within Australia, with no minimum purchase required.
All orders are delivered with Australia Post.
For more information, please see our Shipping Policy.
You can request a return within 30 days of receiving your order.
Returned items should be unworn, unwashed, and in their original condition with all tags attached. Original packaging should also be included whenever possible.
For change-of-mind or sizing returns, return shipping is paid by the customer. If your item is faulty, damaged, or incorrect, Amy & Ivy will cover the return shipping costs.
Please contact support@amyandivy.com before returning your order.
Read our full Return & Refund Policy.
Once your order has been dispatched, you will receive an email containing your tracking information.
Please allow some time for tracking information to become active after your parcel has been dispatched.
You can also check your shipment through our Track Your Order page.
If your order has not yet been processed, we will do our best to help with a change or cancellation.
Please contact us as soon as possible at support@amyandivy.com.
Once an order has already been processed or shipped, changes cannot always be guaranteed.
All payments at Amy & Ivy are processed in AUD. If you’re shopping from outside Australia, your bank or card provider will convert the amount to your local currency, and a conversion fee may apply depending on your provider.
We currently accept common payment methods including:
Available options may vary depending on your device, browser, and location. The checkout page will always show the payment methods available for your order.
For more information, please see our Transaction Policy.
Yes. Payments are handled through secure, encrypted checkout technology.
Amy & Ivy does not store your full payment-card details. Your bank or payment provider may occasionally request additional verification for security purposes.
For more information, please see our Transaction Policy.
Orders are normally processed within 1 to 2 business days, Monday to Friday.
After processing, estimated transit time is 5 to 7 business days.
This gives an estimated total delivery time of 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.
For more information, please see our Shipping Policy.
You can contact our customer service team by email at support@amyandivy.com or by phone at +61 468 107 163.
Customer service hours
Monday to Friday: 9:00 a.m. – 5:00 p.m. (AEST)
Saturday: 11:00 a.m. – 4:00 p.m. (AEST)
Sunday and public holidays: Closed
We aim to respond to inquiries within 24 hours.
You can also visit our Contact Us page.