About Amy & Ivy
Born and raised in Melbourne, we started Amy & Ivy with one belief — that elegance should feel effortless. Every piece in our boutique is chosen by the two of us, for women who want to look put-together and feel comfortable doing it.
If it still says ‘Add to cart’, your size is still in stock — once it’s gone, it’s gone.
Own every room. Command every glance.
These are the heels that rewrite the rules. Daring pink suede meets silver stud embellishment and bold red accents, while slender straps climb your ankle with intention. Slip them on and feel the shift—from just dressed to utterly unforgettable. Whether it's cocktails at sunset or a night that refuses to end early, you'll move through it all with a confidence that's impossible to ignore.
Why You'll Love It
• Statement Studding: Silver studs trace each strap, adding edge and intrigue to every step
• Captivating Colour Palette: Pink, red and metallic silver create a look that turns heads and starts conversations
• Elongating Stiletto: A slender high heel lifts your silhouette and pairs flawlessly with everything from tailored trousers to slip dresses
• Multi-Strap Design: Ankle-wrapping straps sculpt and secure, delivering both drama and comfort
Because you deserve to walk into any moment feeling like the main character.
Size Guide
| EU | UK | US | Foot Length (cm) |
|---|---|---|---|
| 36 | 3 | 5 | 22.5 |
| 37 | 4 | 6 | 23.0 |
| 38 | 5 | 7 | 23.5 |
| 39 | 6 | 8 | 24.0 |
| 40 | 7 | 9 | 24.5 |
| 41 | 8 | 10 | 25.0 |
30-Day Return & Refund Period
From the date you receive your order, you have 30 days to request a return. Unfortunately, we are unable to offer refunds after this 30-day period.
Refunds will be issued to the original payment method used for your purchase.
We now offer free shipping on all orders across Australia.
All orders are shipped with Australia Post.
Not the perfect fit? You can return your piece within 30 days of delivery, as long as it's unworn and in its original condition with tags attached.
Simply email support@amyandivy.com with your order number to get started — your satisfaction always comes first.
Born and raised in Melbourne, we started Amy & Ivy with one belief — that elegance should feel effortless. Every piece in our boutique is chosen by the two of us, for women who want to look put-together and feel comfortable doing it.
Yes. Amy & Ivy offers free shipping on all orders within Australia, with no minimum purchase required.
All orders are delivered with Australia Post.
For more information, please see our Shipping Policy.
You can request a return within 30 days of receiving your order.
Returned items should be unworn, unwashed, and in their original condition with all tags attached. Original packaging should also be included whenever possible.
For change-of-mind or sizing returns, return shipping is paid by the customer. If your item is faulty, damaged, or incorrect, Amy & Ivy will cover the return shipping costs.
Please contact support@amyandivy.com before returning your order.
Read our full Return & Refund Policy.
Once your order has been dispatched, you will receive an email containing your tracking information.
Please allow some time for tracking information to become active after your parcel has been dispatched.
You can also check your shipment through our Track Your Order page.
If your order has not yet been processed, we will do our best to help with a change or cancellation.
Please contact us as soon as possible at support@amyandivy.com.
Once an order has already been processed or shipped, changes cannot always be guaranteed.
All payments at Amy & Ivy are processed in AUD. If you’re shopping from outside Australia, your bank or card provider will convert the amount to your local currency, and a conversion fee may apply depending on your provider.
We currently accept common payment methods including:
Available options may vary depending on your device, browser, and location. The checkout page will always show the payment methods available for your order.
For more information, please see our Transaction Policy.
Yes. Payments are handled through secure, encrypted checkout technology.
Amy & Ivy does not store your full payment-card details. Your bank or payment provider may occasionally request additional verification for security purposes.
For more information, please see our Transaction Policy.
Orders are normally processed within 1 to 2 business days, Monday to Friday.
After processing, estimated transit time is 5 to 7 business days.
This gives an estimated total delivery time of 6 to 9 business days.
Delivery times are estimates and may be affected by carrier delays, peak periods, public holidays, or extreme weather.
For more information, please see our Shipping Policy.
You can contact our customer service team by email at support@amyandivy.com or by phone at +61 468 107 163.
Customer service hours
Monday to Friday: 9:00 a.m. – 5:00 p.m. (AEST)
Saturday: 11:00 a.m. – 4:00 p.m. (AEST)
Sunday and public holidays: Closed
We aim to respond to inquiries within 24 hours.
You can also visit our Contact Us page.